Terms & Conditions

Terms & Conditions

We welcome you to Horsham Pokies, an online casino experience that offers a wide range of games and exciting rewards for our Australian players. To ensure everyone has an enjoyable time on our platform, we've outlined the following terms and conditions that apply to all users.

Acceptance of the Terms

By creating an account or continuing to use our services, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions as well as any additional policies mentioned within. If you do not accept these terms, please cease using our platform immediately.

Eligibility Requirements

• You must be at least 18 years old (or the age of majority in your jurisdiction) to use Horsham Pokies.
• Our services are restricted for users from certain countries or territories; if we detect an attempt by a user subject to such restrictions to access, create an account on our platform, or make any bets, we reserve the right to suspend or close that account.

Account Registration Rules

1. You must complete your registration process fully and accurately, providing valid personal information.
2. Each player is allowed only one account; attempting to open multiple accounts may result in all of them being closed without notice.
3. Your email address will be verified via an SMS sent by us or the platform will ask for other identification methods as part of its verification procedures.

One-Account-Per-User Policy

To prevent fraudulent activities and maintain fair play, each player is only permitted one account on Horsham Pokies's services. Creating more than one account (whether in their own name or using different identities) is strictly against our rules and may lead to penalties including suspension or cancellation of the accounts involved.

Identity Verification and KYC

Identity verification, as part of Know Your Customer procedures, applies for all new players upon registration on Horsham Pokies's online casino platform. Our services require that users provide documentation evidencing their identity (such as a driver’s license, passport) and proof of residence to ensure we meet the regulatory requirements concerning player identification.

Account Accuracy Obligations

1. You must keep your account information up-to-date.
2. Be truthful when providing data; making false declarations can result in immediate closure or penalties by our responsible gaming compliance department according to their professional evaluation and further based on regional jurisdictional regulations regarding fraud prevention and prosecution of such offenses.

Account Security Responsibilities

• It is the user's responsibility to ensure that all login details, particularly passwords, are kept secure.
• Our site uses security measures to protect your data; however, there’s no liability for any loss or damage arising as a result of interception by unauthorized parties.